Support

Contact Us

For questions, bug reports, or feature requests, send us an email and we'll get back to you as soon as possible.

Frequently Asked Questions

• Why isn't speed showing? — Make sure Location Services is enabled for WakeSpeed. The app filters out inaccurate readings, so give it a moment after you start moving.
• Session not saved? — Sessions shorter than 5 seconds are discarded automatically to avoid accidental saves.
• GPS seems slow to start — There is a 2-second warm-up period when a session begins. This improves accuracy.
• How do I export my session? — Open a session in History, tap the Share button, and choose PDF Report or GPX Track.
• What is Power-Saving Mode? — It reduces GPS accuracy slightly to conserve battery on long days. Toggle it in Settings.
• Can I use WakeSpeed on iPad? — Yes, WakeSpeed is fully supported on iPhone and iPad running iOS 26.2 or later.

Required Permissions

WakeSpeed uses the following device permissions:

• Location — GPS speed and route tracking (core functionality)
• Camera & Photos — Attaching photos to sessions
• Contacts — Linking rider profiles to your contacts (optional)